About 32Red Casino
32Red Casino is one of the oldest online-only casinos operating in Europe, having been founded solely to focus on electronic gaming in 2002. Since the company’s founding, its business has grown dramatically. Today, 32Red is a multinational casino operation that accepts players from the UK, Europe, Canada, Australia, and Japan. The casino is fully licensed in Gibraltar, which ensures that its games and security measures stand up to tall ethical and encryption guidelines.
Since its inception, 32Red Casino has been primarily a slots casino for players who want to find their favorite games online and play from the comfort of home. The casino has struck several partnerships with major slot producers, including NetEntertainment and Playtech, and is thus able to offer more than 500 different slots games to its loyal customers. Additionally, 32Red has aggressively expanded its online operations into live and simulated table games, lotteries sports betting, and video card game reels. Today, more than 1,000 different games are offered across a variety of genres, each with flexible betting that can accommodate any gambling budget.
Those gamblers who haven’t played at 32Red Casino online before might still recognize the company’s logo. For the past six years, 32Red Casino has exclusively sponsored several football teams throughout the United Kingdom. Most recently, the company struck a multi-year sponsorship deal with Leeds United FC. The partnership helps to advertise the company’s sports betting operations as well as its association with some of the biggest names in the United Kingdom. For its excellent lineup of games and sponsorships, 32Red was awarded the “Casino of the Decade” award by online publication CasinoMeister in 2010.
When You Visit 32Red Casino
32Red Casino employs a fully HTML5-compatible website that largely eschews gaudy images and videos. Instead, the focus is entirely on the slots, table games, and sports bets that make this casino so successful. Customers are greeted by a clear login link and a navigation bar that sorts games by type and denomination.
Customers who wish to play live table games are ushered to a separate section of the website where the latest technologies are used to keep players in sync. The design of this area of the website is particularly engaging and recalls the vast sea of table games at casinos in Las Vegas, Macau, and other gambling meccas around the world.
Bonuses and Promotions at 32Red Casino
One of the things that makes 32Red Casino unique is its bonus structure. While most casinos only offer free spins or free bets as a no deposit bonus, 32Red actually offers money to new players. Even without making a deposit, new customers will receive £10 to use on any slot or table game that they prefer. There is one catch, however: Unlike free spins or free bets, this bonus is subject to the 30x wagering requirement. Customers may find themselves having to deposit funds in order to continue gaming and to make a withdrawal of their funds.
Gamblers who do wish to make a deposit will benefit from 32Red Casino’s matching program. New customers who make a first-time deposit will enjoy a 100 percent match of up to £160. This means that the maximum match could result in £320 of available funds for slots, table games, and other bets. A 30x wagering requirement does apply to this bonus offer, similar to the no deposit bonus offer mentioned earlier.
32Red Casino on Mobile
Mobile gaming continues to grow in popularity, with some analysts estimating that mobile gambling will exceed the total economic impact of traditional, desktop-based online gaming by the end of the decade. 32Red Casino is prepared for this major shift in consumer behavior. The casino’s standard website easily scales down to the size of a smartphone or tablet, and offers more than half of its games to mobile users. In addition to the mobile website, the casino offers mobile apps for Android and iOS. Customers who use these apps will enjoy even more mobile-friendly games and could even qualify for a bonus during their first mobile gambling login.
Games at 32Red Casino
Founded primarily as a slots casino when it first began accepting new customers in 2002, 32Red Casino today is still a great place to find a long list of the most popular online slots titles. The company has a series of partnerships with online slots distributors, including Playtech and NetEntertainment. These two companies are the largest in online slots distribution, which means customers will likely find all of their favorite titles within just a few clicks of the homepage. The casino’s various slot games have a payout rate of over 96 percent, making 32Red one of the highest-paying online casino operations in Europe.
Customers who don’t like to spend time playing slots will find plenty of games that pique their interest. In recent years, 32Red has expanded aggressively into non-slots betting. Currently, the casino offers both live and virtual table games, sports betting, lotteries, and a full array of popular casino card games. Video reel card games, such as video poker and spin poker, are also available. Customers who enjoy roulette can choose from both European and French roulette variations to shake up their usual gambling routine.
Deposits and Withdrawals at 32Red Casino
Customers at 32Red Casino benefit from a long list of payment methods that can be used to deposit gambling funds or withdraw winnings. As is standard across virtually all reputable online casino companies, customers will be able to deposit or withdraw funds using an electronic bank transfer, Visa, or MasterCard. While Visa and MasterCard transactions are virtually instantaneous, customers who opt for an electronic bank transfer will have to wait up to three business days before their funds are available. The following electronic payment services can also be used with 32Red Casino accounts:
A minimum transaction amount of £5 applies to all deposits and withdrawals. Additionally, the casino enforces a 30x betting requirement when accepting a currency bonus. Withdrawals cannot be made until affected customers meet this threshold.
Getting Help at 32Red Casino
In the 14 years since its founding, 32Red has dramatically expanded its customer support operation in order to enhance the experience of playing online. Currently, 32Red offers a 24-hour live chat support option that is easily the top choice of customers with a pressing question or issue. The live chat service operates in several languages to service customers around the world, but is primarily operated using the English language. While the chat is available throughout the day, it does sometimes go down for maintenance. This may require the use of other support options.
Customers who have urgent matters that they wish not to resolve via live chat can call the company’s UK-based phone support hotline. This phone support option can handle the same inquiries, from billing to bonuses, as the live chat option. It may be preferable for users who are not comfortable participating in long conversations online. An email-based support option is also available, but its response times are generally 48 hours from the time of issue submission. This is not ideal for urgent matters.