Review of Unibet Online Casino
Like so many of Europe’s biggest online casino operations, Unibet Casino has humble beginnings. In fact, the company traces its roots back to 1997, when it was founded as a small shop focused on sports betting. In the nearly two decades since Unibet began as a single shop with a sports focus, the company has grown by leaps and bounds to become one of the largest online casino operations in all of Europe. Today, Sweden-based Unibet Casino is a publicly traded company in Norway and is formally regulated by the Lotteries and Gaming Authority of Malta. This gives the casino a great deal of flexibility to serve virtually all of Europe, and ensures the overall security and legitimacy of this online gaming operation.
In addition to being fully licensed for online operations by the Lotteries and Gaming Authority of Malta, Unibet Casino has also won quite a few awards for the quality of its online gambling experience. So far, the casino has won European Sports Betting Operator of the Year three times, beginning with the company’s first win in 2009. Unibet Casino is also the recipient of the European Live Gaming Operator of the Year award for its live casino and live online table games. For peace of mind, the casino is also with the high-level security standards enforced by eCOGRA, one of the leading online gaming and online security groups in Europe.
Unibet Casino takes customer security safely. The company’s online operation in recent years has been bolstered by the fact that it offers full, 128-bit Secure Socket Layer encryption on every single page of its virtual casino. Customers’ information is fully protected when making deposits and withdrawals, adding and editing personal information, and playing every type of game offered by Unibet. This commitment to security is second to none, and it offers a great deal of peace of mind to customers throughout Europe.
The casino is also highly flexible to meet the demands of European customers. Because the online casino is licensed to operate in both the United Kingdom and continental Europe, deposits and withdrawals can be made in both British pounds and euros. Versatility is the name of the game here, with several electronic payment services providing secure transactions that work in both currencies and are licensed in most European countries.
When You Visit Unibet Casino
Unibet Casino’s website greets visitors with the black, white and green color scheme that many have come to associate with the brand. The website’s design is refreshingly simplistic, with large images and bold links that guide customers toward the exact type of game they wish to play. The interface is also “mobile responsive.” Simply put, this means that customers can visit the main Unibet Casino website from a mobile device, and the site will automatically scale itself down so that it’s compatible with the smaller screen size.
This allows the casino to offer a fully unified mobile and desktop gaming experience that many of its counterparts throughout Europe have yet to embrace. Every aspect of the site is secured by 128-bit SSL encryption, even on mobile devices, which means that the highly attractive design is backed by tough security and anti-hacking measures that add great peace of mind while placing bets.
Bonuses & Promotions at Unibet Casino
The most generous ongoing bonus offered by Unibet Casino is its matching offer for new customers. When a new customer signs up and makes their first deposit from a bank account to Unibet, the company will match all funds deposited up to £200. This means a £200 will automatically be doubled to £400 instantly. In order to cash out, however, customers must bet 25x the bonus amount in order to meet the casino’s wagering requirement.
Customers who wish to enjoy a bonus without making a deposit are in luck. Unibet Casino offers 50 free spins on any slot game to new customers who are playing for the first time. Because these free spins have no monetary value attached, this bonus is not subject to the casino’s wagering requirement.
Unibet Casino on Mobile
Mobile gaming continues to grow in both importance and revenue, and Unibet Casino is prepared to meet increasing demand for slots on mobile devices. While the company has long operated a standalone mobile casino website that can be accessed via any mobile browser, it has also recently made mobile apps available to its customers.
Currently, Android and iOS users can find many of the same slots and live table games using dedicated mobile applications found in either the Apple App Store or Google Play Store. These apps do not allow access to all slots games and table games, however. Some games are simply incompatible with mobile devices at the current time.
Games at Unibet Casino
Unibet Casino is one of several online casinos that is strongly affiliated with NetEntertainment. Sometimes called NetEnt, the company is the single largest programmer of online slot games and provides nearly 500 different slots for Unibet customers. Many of the biggest names in slot gambling are available at the casino, including titles like the Wizard of Oz, Wild Turkey, Arabian Nights, Tomb Raider II and Immortal Romance. Most slot games are identical to their “real world” counterparts in offline casinos, and seasoned gamblers will feel right at home as a result.
Slots are not the only option for gamblers at Unibet, however. The casino also offers a full slate of table games that feature live dealers and operate on a 24-hour basis. Virtually all major card games, as well as games like roulette, keno, and craps, are available at all hours of the day and night. The casino also offers auto-dealer table games and bingo, which are a bit rarer among online casino operators in Europe. True to its humble beginnings, sports bets are also taken for all major teams and sports in Europe and around the world.
Deposits and Withdrawals at Unibet Casino
Deposits and withdrawals at the casino are typically made through Visa, MasterCard, or bank transfer, though payment services like Neteller, Skrill and Entropay are also supported. Though the company’s slots number in the hundreds, its support of electronic payment methods is more limited than most European casino operators. Additionally, customers will have to meet a minimum currency requirement to make a deposit or withdrawal. Currently, Unibet does not process transactions for less than £5.
Getting Help at Unibet Casino
Customer support is quite robust at Unibet Casino, where three distinct methods of contact are currently offered. The most versatile of these three options is the company’s live chat with a local, European representative. The live chat service offered at Unibet Casino is available on a 24-hour basis, with rare exception, and is available to address virtually any customer concern, question, or complaint that may exist. The live chat can, for example, resolve issues with deposits and withdrawals, make sure that a bonus has been applied to a customer account, and assist customers with any questions that they might have about a chosen slot, table game, or other type of game offered at the casino.
If the live chat service is not available for some reason, customers will be able to get their questions answered via either live phone support or email. Phone support is typically offered round-the-clock, though the hotline may be unavailable at some times of the day. The hotline uses a number local to the customer to ensure that the call is local and the language of the operator is native. Email can also be used for customer support, though its response time is far from ideal. Unibet promises that most email inquiries will be resolved in two days; this is fine for less pressing matters, but not be ideal for questions about urgent billing or gaming issues.